Message error (57)

[raye321]

The machine is stopping in the middle of carving lettering. It says- Please ensure your designer software and machine firmware are compatible (57). I have run the progam before and it worked fine. I tried another project and same thing happened.

[HelpBot3000]

Corruption in the memory card. In most cases, formatting the memory card and reloading the firmware and project resolves it.

[raye321]

How do I format the memory card?

[AskBud]

How do I format the memory card?
While you have Designer activated, on your PC, and the card reader connected to a USB port, place the card back in the reader. Now, go to FILE > FLASH MANAGER > FORMAT. Once that is completed, re load your MPC (project).
When you go to place the memory card in the CW, make sure it is turned off or you stand the chance of creating error codes or totally blowing your card/system. The same applies as you remove the card from the CW.
AskBud

[raye321]

So the machine should always be turned off when inserting or removing the memory card?

[HelpBot3000]

Yes, otherwise you take several risks that can cause things like shorting out the card or controller that would require a replacement.