Broken Ribbon Connector

[Shawn Gillies]

I have had to take off the side covers more times than i can count. Spent 3 hours working on it and when i went to run the program i got a close cover message. Tracing the wires it seems the wire ribbon connector broke off the circuit board and took a few pins with it. This is the 1.5" square board on the back of the rail.

I guess the question is now how to go about repairing it.

Shawn Gillies :?

[Ron Smith]

I have had to take off the side covers more times than i can count. Spent 3 hours working on it and when i went to run the program i got a close cover message. Tracing the wires it seems the wire ribbon connector broke off the circuit board and took a few pins with it. This is the 1.5" square board on the back of the rail.

I am about ready to put this machine in the garage and forget about it.

I guess the question is now how to go about repairing it.

Shawn Gillies :?

Shawn,

Don't get too discouraged ... I've been there with you. I've had issues upon issues and it's usually been something small I could figure out. The major ones, like the circuit board problem, have been handled wonderfully by the CarveWright folks as soon as I called them. I just recently had to change out the entire motor and shaft assembly. I have sold a lot of signs so I can't afford to be down long and they have responded quickly when called. Yeah I know it can be aggravating, but hang in there. When you get the bugs worked out, it's a pleasure to do. I usually do woodturning on the other side of the shop while it's running, checking on it every now and then. Call Erik and he'll get you taken care of.

[cmorlier]

Shawn,

Like Ron said, give us a call and we will get you fixed up.