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andes
07-03-2010, 03:26 PM
I just purchased the DXF Importer, wanted to test out the sw and import a few of my dxf files. Well, when I did it would not import the file, it just blew away (closed the program) anyone have this problem? and if so, what is the fix. Thanks

Hank
07-03-2010, 05:18 PM
Hi Andrea,

Sorry to hear that, I have the same problem.

I ordered the DXF importer 2 months ago. It hasn't worked since I activated it (2 months ago). I contacted Alex at LHR software. He's been trying to find a fix for it.


So far no fix. I then asked Alex to send my money back two days ago. No response so far.

Alex Lead Software Technician CarveWright/Compucarve Support Team (713) 473-6572 www.carvewright.com (http://www.carvewright.com/)


Hank

mtylerfl
07-03-2010, 07:24 PM
Hi Andrea and Hank,

I'm sorry to hear you're running into a problem there, but the DXF importer seems to work fine at my end. I use CorelDraw X3 and X4 (and very rarely I'll use Adobe Illustrator CS4) to create my DXF's. What software are you using to make your DXF's?...and what export options are you choosing when you save/export them out of your software?

Maybe this will help...Here are the DXF types I have successfully exported and used/tested with the CarveWright DXF Importer...

from Corel X3
AutoCAD R13, R14, 2000, 2002, 2004

from Corel X4
all of the above, plus AutoCAD 2005, 2006, 2007

from Adobe Illustrator CS4
AutoCAD R13/LT95, R14/LT97/LT98, 2000/LT2000, 2004, 2005, 2006

andes
07-03-2010, 10:48 PM
Hey Michael,

I use both Corel X4 and Adobe Illustrator CS4. I also have eDrawings 2009.

Hank
07-04-2010, 03:06 PM
MT:

I use AutoCad 2009. Plus I downloaded DXF files from the internet. Also Alex sent me a DXF file of a chopper. None of them has worked.

Hank

liquidguitars
07-04-2010, 03:51 PM
Remember it need to be 2D polyline and not 3D. If your using 3D objects the STL program is what you need..

mtylerfl
07-04-2010, 05:45 PM
Remember it need to be 2D polyline and not 3D. If your using 3D objects the STL program is what you need..

Yes, indeed! Thank you for mentioning that, LG.

mtylerfl
07-04-2010, 06:23 PM
Hey Michael,

I use both Corel X4 and Adobe Illustrator CS4. I also have eDrawings 2009.

Hi Andrea,

Strange - the dxf's exported from Corel and/or Illustrator should be working fine for you then. I have no idea why they wouldn't.

mtylerfl
07-04-2010, 06:25 PM
MT:

I use AutoCad 2009. Plus I downloaded DXF files from the internet. Also Alex sent me a DXF file of a chopper. None of them has worked.

Hank

Hank,

Have you tried saving your dxf's as an earlier AutoCAD version? Try it and see if that works for you. (again, being aware that they must be 2D - not 3D as LG pointed out)

TIMCOSBY
07-05-2010, 02:12 AM
you may have allready but downloading the sofware again might help.

oalexander
07-09-2010, 10:54 AM
For customers experiencing an issue with the DXF importer,

We have been unable to recreate the issue here with multiple operating systems and computers. The customer we spoke with yesterday was able to present us with information that we did not have before. For those customers having this issue, you can send an e-mail to us with a screenshot of your computer specs and the contents of your out file associated with the CarveWright Designer Software to software@carvewright.com with the subject "DXF Importer Issue - [Your Name]". You can find the out file in the CarveWright folder under Program Files.

Customer Service

Kenm810
07-15-2010, 11:28 AM
New Ver. 1.171

sandsalot
03-08-2013, 08:40 PM
Having same issue,

Very strange it loaded one time then never again.

I'm using Corel X5, exporting in every autocad dxf format they have as an option.

I haven't bought the DXF Importer yet using the demo mode.

I'm stumped since it did indeed load once.

What happens is I double click the DXF file and the Carvewright software crashes out/completely closes out.

I'm taking a pdf file, importing it into Corel X5, turning it into a vector then exporting as a dxf for the Carvewright.

It's a simple line drawing of a guitar fretboard made on fretfind 2d.

Any ideas?

eelamb
03-08-2013, 11:21 PM
How large is your favorites file? This file, if too large will not leave enough memory in designer for it to operate properly. Like in importing, exporting. Sometimes rebooting the pc will help, it is best to reduce the size of the favorites file if it is above 100-150 meg.