Smoken D
01-20-2010, 04:29 PM
The Villains
LHR
Some of those on the Forum
Those to the Rescue
Floyd Harris
Ron Justice
Some of those on the Forum
Well, here is my story. I have had my CarveWright for 11 months now and what a trip. First I'll explain why I have some of those on the Forum in the villains and rescue. If you are first starting on the forum you will find some of the Ole timers and great minds on the forum can make ya cuss. They make you feel like dog poop and have opinions worth the same. Now, for their advice on problems with the carvewright, absolutely PRICELESS! I think they forget that there is such a thing as a new user, someone new to woodworking, and some just not too computer literate. I know my experience at where I have used the “ “ marks when searching for something, and just cannot find what I think I am looking for. So, I go to the forum and ask. The first response from, that villain, is search for your answer (stupid). Well, I have already done that villain and am having trouble finding the correct answer, and YES I used the “ marks. Hang in there, because someone will come along and really help you out and get your problem solved. Even with my little experience I guarantee you I will try and send you to the right place for the answer or at least post the thread about your problem. But once again I really want to give credit to those on the forum that help us little guys out with their great knowledge about the ### machine.
First, I saw this machine in action many years ago at a woodworking show and fell in love with it. Thought maybe someday I just might get the money to get one. Dreamed about it for years and finally last year something came up and I was able to save ½ the money for it. Then got it through Lowe's with a 6 month no interest to finish payment. I finally got my dream machine!
Now to my machine. For the first 6 months I didn't really get to use it as much as I would like to have. Had many, very small, problems that a call to LHR didn't get it solved. Most of the problems were the LEARNING CURVE of getting to know this machine. A disappointment in sorts, but great experience. Then at 6 months and 50 hours on the carving motor my problems really began. The board sensor went out, OK LHR sent a new one. After installing that it turned out the roller sensor was bad. So LHR sent a new one. Now the machine has been down a month and after receiving the roller sensor assembly, putting that in, the machine still does not work. Now I'm at the end of my wits, call LHR and tell them I paid $2400, has only 50 hours on it, and after the 3rd try it still don't work. I want to send it back and you guys get if fixed and running. Well, it's gonna cost me like $168 to mail it in. Of course 8 days after ordering the return, nothing about being picked up. So, an e-mail to LHR and a day later a response that the next working day it will be picked up. Sounds like someone kinda left the ball hanging? So now the machine is gone for a few weeks and upon return of course the parts replaced are NOT covered under warranty. ( total cost little over $200) Now the machine has been down 2 months. Well, the machine worked like a charm---for 10 hours. During the last carve, and Christmas present, the bit cut up and out of alignment a real nice piece of Cherry. Call LHR do the test and the final answer is, Sometimes it just happens, try again. Try again and the same results and another ruined piece of great Cherry. This time with LHR, ya need a new QC and the parts needed to change the chuck. Of course the QC is NOT covered under warranty. (Another $130) Get them and at the first try with 2 yanks the square tool needed to change the chuck breaks. (Order 2 more another $30) Now I have had it and the machine has been down 3 ½ months. So, I finally give up and put the dang thing up for sale. Even at that no luck, so after many reads about my problem I really figure that I need the ROCK CHUCK to fix this thing along with a vacuum system hooked up to it. Will give it another try. So I order the Rock from Ron and install it. (another $150) Guess what, after 4 carves not 1 problem, shut down, or any problem what so ever. So I go ahead and order a DC from Floyd, install it. ($55) Just now I completed a 7 hour carve, which was my 7th carve since the ROCK, and again I have NOT had 1 problem, shut down, or any problem what so ever. I would sure like an explanation from someone at LHR. I have never ever been able to carve 2 projects without something going WRONG! I am so glad I ended up sticking with it and the great advice from the forum. Already got in mind what to carve next. Just wish there was a better learning system on the software for designing stuff. Yes, I am one of those that computers are way over my head, but I will learn. Thanks to everyone who helped out and got this machine going. So, if ya gonna get one of these machines, you need to learn how to take it apart. Not really too difficult when Robert, at LHR helps. Best of luck to everyone NEW to the DRAGON MACHINE.
Smoken D
LHR
Some of those on the Forum
Those to the Rescue
Floyd Harris
Ron Justice
Some of those on the Forum
Well, here is my story. I have had my CarveWright for 11 months now and what a trip. First I'll explain why I have some of those on the Forum in the villains and rescue. If you are first starting on the forum you will find some of the Ole timers and great minds on the forum can make ya cuss. They make you feel like dog poop and have opinions worth the same. Now, for their advice on problems with the carvewright, absolutely PRICELESS! I think they forget that there is such a thing as a new user, someone new to woodworking, and some just not too computer literate. I know my experience at where I have used the “ “ marks when searching for something, and just cannot find what I think I am looking for. So, I go to the forum and ask. The first response from, that villain, is search for your answer (stupid). Well, I have already done that villain and am having trouble finding the correct answer, and YES I used the “ marks. Hang in there, because someone will come along and really help you out and get your problem solved. Even with my little experience I guarantee you I will try and send you to the right place for the answer or at least post the thread about your problem. But once again I really want to give credit to those on the forum that help us little guys out with their great knowledge about the ### machine.
First, I saw this machine in action many years ago at a woodworking show and fell in love with it. Thought maybe someday I just might get the money to get one. Dreamed about it for years and finally last year something came up and I was able to save ½ the money for it. Then got it through Lowe's with a 6 month no interest to finish payment. I finally got my dream machine!
Now to my machine. For the first 6 months I didn't really get to use it as much as I would like to have. Had many, very small, problems that a call to LHR didn't get it solved. Most of the problems were the LEARNING CURVE of getting to know this machine. A disappointment in sorts, but great experience. Then at 6 months and 50 hours on the carving motor my problems really began. The board sensor went out, OK LHR sent a new one. After installing that it turned out the roller sensor was bad. So LHR sent a new one. Now the machine has been down a month and after receiving the roller sensor assembly, putting that in, the machine still does not work. Now I'm at the end of my wits, call LHR and tell them I paid $2400, has only 50 hours on it, and after the 3rd try it still don't work. I want to send it back and you guys get if fixed and running. Well, it's gonna cost me like $168 to mail it in. Of course 8 days after ordering the return, nothing about being picked up. So, an e-mail to LHR and a day later a response that the next working day it will be picked up. Sounds like someone kinda left the ball hanging? So now the machine is gone for a few weeks and upon return of course the parts replaced are NOT covered under warranty. ( total cost little over $200) Now the machine has been down 2 months. Well, the machine worked like a charm---for 10 hours. During the last carve, and Christmas present, the bit cut up and out of alignment a real nice piece of Cherry. Call LHR do the test and the final answer is, Sometimes it just happens, try again. Try again and the same results and another ruined piece of great Cherry. This time with LHR, ya need a new QC and the parts needed to change the chuck. Of course the QC is NOT covered under warranty. (Another $130) Get them and at the first try with 2 yanks the square tool needed to change the chuck breaks. (Order 2 more another $30) Now I have had it and the machine has been down 3 ½ months. So, I finally give up and put the dang thing up for sale. Even at that no luck, so after many reads about my problem I really figure that I need the ROCK CHUCK to fix this thing along with a vacuum system hooked up to it. Will give it another try. So I order the Rock from Ron and install it. (another $150) Guess what, after 4 carves not 1 problem, shut down, or any problem what so ever. So I go ahead and order a DC from Floyd, install it. ($55) Just now I completed a 7 hour carve, which was my 7th carve since the ROCK, and again I have NOT had 1 problem, shut down, or any problem what so ever. I would sure like an explanation from someone at LHR. I have never ever been able to carve 2 projects without something going WRONG! I am so glad I ended up sticking with it and the great advice from the forum. Already got in mind what to carve next. Just wish there was a better learning system on the software for designing stuff. Yes, I am one of those that computers are way over my head, but I will learn. Thanks to everyone who helped out and got this machine going. So, if ya gonna get one of these machines, you need to learn how to take it apart. Not really too difficult when Robert, at LHR helps. Best of luck to everyone NEW to the DRAGON MACHINE.
Smoken D