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View Full Version : What is the warranty and return policy?



yenne
02-27-2006, 02:00 PM
[Note: this information covers machines purchased directly from LHR Technologies -- terms may vary by retailer in the future.]

The CarveWright warranty covers parts and labor for one full year or 200 hours of cutting. The warranty excludes consumable items such as bits, sandpaper drive belts, and flexshafts. The machine tracks cutting time for this purpose. Shipping costs are not covered under the warranty. Our service centers are located in Houston, Texas and Wichita, Kansas. The software also includes free upgrades for two years.

The return policy is 15 days no-questions-asked. The customer is responsible for return shipping costs. We will replace or repair any malfunctioning machine according to the terms stated in the above warranty.