Al is offering up some great and helpful information.
I'll add a little to it too .
CNC equipment is different than a 1950s table saw, it requires a lot more from the owner, and it's easy to make costly mistakes.
Expensive industrial machines are no different than small or light duty machines, they all require the same things.
I work on large CNC router that cost hundreds of thousand of dollars.
An operator error can cost tens of thousands of dollars.
And they also require a lot of maintenance. And tens of thousands of dollars of part to be kept in inventory to keep them running well.
The Carvewight is no different, just scaled down a bunch.
Carvewright machines are very capable, and compared to other machines they are inexpensive.
They are not for everyone, but even those of us who are happy with them have also been occasionally frustrated by them.
I've never once felt like I didn't get good customer service from LHR.
And the forum community has always been extremely helpful.
It's hard to say if you should keep it or return it.
No doubt about it, there is a learning curve. And you'll need to invest some time into learning.
You get out what you put in for effort.
It just depends on what your expectations are.
Justin Pierce, aka spalted
*Pattern Editor (Probe) * Centerline * Dxf Import * STL Importer * Version 3 Standalone * Advanced 3D * Advanced 2D * Conforming Vectors * Rotary *C Machine *Rock Chuck