What about the safety issue? Can LHR send out a repaired machine with, for example, a cut cover and no DC to fill the hole? Should one make sure the machine is "safe" before sending it in for repair?
What about the safety issue? Can LHR send out a repaired machine with, for example, a cut cover and no DC to fill the hole? Should one make sure the machine is "safe" before sending it in for repair?
In 2007 I sent my machine in for a Warranty Repair, before I learned the Machine and I had my cover cut for my black collector, one of the first such collectors. LHR called me and gave me the option to pay for a replacement cover or send it back like it was sent in... I had them send it back the same. Since the slot for the cover is not that big, I did not see it as a safety issue. But much has changed since 2007.
AL
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We repair and upgrade machines all of time that have the cover modified for inserts. I, personally, suggest to every prospective or new user to add an insert.
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Can we get this from a representative of LHR that can confirm and guarantee? As Joe Lovchik considers comments from Connie as "not confirmed or guaranteed by LHR."
Michael T
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Michael,
I think you missed my point. Why would Connie have authority to confirm this but according to Joe not when she said free version of software would be one behind current. Just a little frustrated at the fact she is considered representative or not based on what the company decides later. I believe she is a representative and supports LHR far beyond a normal employee. I'm not bashing Connie at all! She works very hard and get us (forum members) answers that we need. I just wish LHR would stand behind the answers she provides.
Jeff
It seems that this has totally gotten off topic, CarveWright has stated in the past that simply cutting the clear cover for a dust collector accessory won't void the warranty.
Installing the DUST DEVIL requires just a simple single straight cut on the clear cover. The main molded body of the DUST DEVIL is intended to mounted permanently and when
installed per the instructions the clear cover will fit against the DUST DEVIL perfectly leaving no gaps so safety is not an issue.
You will find that keeping the dust out of the machine will eliminate many maintenance issues and should help extend the life of the machine.
DUST DEVIL
Designed and Manufactured by a Professional Product Design Engineer for:
O.E.M. like Form, Fit & Function
SIMPLY THE FINEST DUST COLLECTION SYSTEM AVAILABLE for CarveWright / Compucarve!
The DUST DEVIL is the only system that provides suction the full width of the machine for unsurpassed dust collection!
http://www.erwinproducts.com/erwin_products_004.htm
We know that cutting the cover is ok for the warranty. It used to be that LHR could not return an unsafe machine with a cut cover. My question was if this was still the case. Can a machine be sent in with the DC removed or would the DC have to be with the machine to plug the unsafe hole? It is a liability question.
RingNeckBlues
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Just finished installing and it went really smooth, easy to follow instructions only took about 20 minutes.