Originally Posted by
kwbcpastor
No not really. I just want to be very careful about "VOIDING" warranty. I was warned several times that when shipping it back it had to be in the exact packing and box that I received it in. When they did get it back there was discussion on the warranty being active, after I was quoted a list of non warranty repairs. That was quickly resolved. I think they are trying to work with me at this point. I was told I bought the machine in 2001 when in fact I bought it in Nov. 2015 with an extended warranty package. I was told I needed to buy new Styrofoam because mine was cracked. I told my rep. that when I received the machine there was a hole in the box and the Styrofoam was cracked. well with return shipping ($191.00) that came to an additional $117.00. That comes to a total of $308.00 I have in shipping fees. I just don't know what to think at this point. I trust all this will wind up with me being very happy with my hobby.