Ordering accessories needs to be easier

[Ted Grinnell]

With the number or customers increasing the way they have, ordering and tracking orders for accesories is tough.

Is there anyway that you can modify your website to take orders on line and have some way to notifying the customer when the order is shipped?

I am sure this would help to reduce the number of incoming calls and provide a increase your customer satisfaction rating.

[Rickrljones]

TG I agree... Ordered my probe over a week ago and haven't heard a thing about it, don't know if it ship, back ordered or what... I would at least thought they would send a e-mail notification. NOTHING

[Aaron B]

Ordered cutting bit 1 or 2 weeks ago and they got some in but I wasn't high enough up on the list to get mine. I called and said they would have some more in a week but still not sure if I will get mine or not.

[porkysbbq]

These people at carvewright need to get there stuff together and start acting like a real company and stop with all the lame excuses of why they can't do this or can't do that!!
nuf said
maybe somebody that matters or cares will get the message
adding a shopping cart is not brain surgery!

[pkunk]

These people at carvewright need to get there <deleted> together and start acting like a real company and stop with all the lame excuses of why they can't do this or can't do that!!
nuf said
maybe somebody that matters or cares will get the message
adding a shopping cart is not brain surgery!

Get rid of your negativity. You get today 'fickle finger' award.

[FdxGuy]

Hey, they need FedEx in there to streamline their supply chain!!!!!!
And give everyone tracking info proactivly!
:P

[porkysbbq]

These people at carvewright need to get there <deleted> together and start acting like a real company and stop with all the lame excuses of why they can't do this or can't do that!!
nuf said
maybe somebody that matters or cares will get the message
adding a shopping cart is not brain surgery!

Get rid of your negativity. You get today 'fickle finger' award.

no negativity just stating a fact
You get today 'fickle finger' award.

[cajunpen]

Like that great philospher - Rodney KIing - once said. "Can't we all just get along"

[porkysbbq]

Yea I sound negative and I know this machine can do amazing things, but it's no fun waiting for a carving bit for 2 weeks.
The machine is now not amazing it is idle, a shopping cart would not take that much effort and a lot of people would be happy.

[GIZMO1D1]